The Hour And Minute Hand Stop


I have had this Rolex Day Date since Friday and have worn it since it arrived. However I am experiencing problems. The watch keeps stopping? Can you assist? The strange thing is that although the watch stops it is the hour and minute hand that stop, the seconds hand keeps moving. I have not removed the watch at all, aware that it is an automatic and movement is important for it to keep ticking. This included wearing it in bed at night. The watch has only been removed when showering. The problem persists. Can you please advise? Or may I request that the problem is mended or the watch replaced?

I have carried out the instructions that you provided. However it as made no difference to the performance of the watch at all? Since approximately 1330hrs on the 26th Oct it has stopped numerous times. In excess of 10. Each time I have reset the time, but the issue remains consistent. In addition, as detailed in my previous email, the watch strap is also faulty. The pin at the hinge on the strap having worked its way loose. Would be grateful if you could provide an address for me to send the watch to be mended or replaced. The Rolex Replica UK has since stopped again and today, the 27th Oct, I have removed the watch and now await your further instructions.